Seamonkey latest version5/21/2023 ![]() When you reach the maximum number of attempts to edit your message, you'll see a notification stating, "Your message can't be updated at this time", this means further edits will not work later, or that your changes will be saved. Workaround: Open System Preferences > Keyboard > Shortcuts > App shortcuts.Ĭreate a second shortcut for Webex Message. ![]() When text from OneNote is copied and pasted to Webex App, the copied text is converted into an image file and posted in the app. Workaround: Stop Automatically Connecting to a Cisco Webex Room or Desk Device or a Cisco Webex Board. You may experience poor audio quality if you allow Webex App to automatically discover nearby room or desk devices. When you're recording a call, the Pause and Resume buttons occasionally disappear. Enterprise Content Management with Microsoft OneDrive or SharePoint Online Workaround: Install the latest drivers or follow the instructions in Webex for Windows is not Pairing with Cisco Webex Board to avoid these connection issues. The Webex App doesn't automatically connect to the Webex room device. Workaround: Update OpenGL to version 2.0 or later. If you can't create a new whiteboard in Webex App. If you draw several lines on the whiteboard, you might experience delays when opening the whiteboard. If you have Dell Backup and Recovery software installed, you can't use File Explorer to change your profile photo or select files to send to a space. You can't turn emoticons to emojis when your language is Chinese, Japanese or Korean. If you send a message using markdown, then exit the app, when you restart the app and edit your post, markdown is removed. The sender isn't notified that the recipient didn't receive and can't read the messages that they sent. ![]() On meeting platforms that support Edge Video Mesh, meeting participants can send messages to users who don't have Messaging enabled, either by selecting their profile picture in chat or searching for them as a contact.The Remote Desktop Protocol is not supported from the Webex App. When you click the phone number in a Webex meeting email invite, you may get the error, "Invalid number." If you join a full-featured Webex meeting from Webex App and specify a SIP URI as the call back option for audio, when you join the meeting, your audio cannot connect and you only have the option to decline the incoming call or leave the meeting. For example, only you and the host may be listed. When viewing upcoming meetings from Webex App, the list of meeting invitees will be incomplete if the meeting was scheduled from the Webex site. Three-way calls to extensions don’t work.Ĭaller IDs are inconsistent in the call history when one number is shared by more than one person. ![]() The wrong display name shows for conference calls.Ĭaller IDs are inconsistent in the call history. When you pull a call, *11 shows in addition to the number of the call you're on. Workaround: Update the audio drivers to the latest version. Lenovo W54, T430, T450, and S21e require audio driver updates. Generations 1 to 3 require audio driver updates. You may experience audio quality issues when using the app to make calls from some laptops: Workaround: Click before closing the app window. If you close Webex App while you're on a call, the app closes, but the call doesn't end. Workaround: Wi-Fi Connection Problems with Webex app. If you can't place a call over Wi-Fi, your company's firewall may be blocking UDP packets that contain call media or you're using a third-party VPN that doesn't have phone service. Some incoming calls display as Unknown Caller. Workaround: Either minimize the call window or move the window away from the shared application view. When sharing a single application with others, sometimes the shared content isn't visible if the windows of other applications are placed on top of the application being shared. The following issues apply to Webex Calling and Calling hosted by a Service Provider If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have. Workaround: Exit Webex App, start Outlook and then restart Webex App.īelow, we've indicated which calling service each issue applies to. Sometimes Webex App accesses the Microsoft Outlook OST file and you're unable to start Microsoft Outlook. When you use OneDrive or SharePoint and you try to share a file or link a folder, you can't access your Recent files or your SharePoint Online folders. The minimum Windows OS version is Windows 10.
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